Legal
PromPulse Terms of Service
Service Provider
Shanghai Danbohu Network Technology Co., Ltd.
Important Notice
These PromPulse Terms of Service (the “Terms”) are an agreement between you and Shanghai Danbohu Network Technology Co., Ltd. (“we,” “us,” or “our”). We provide the international version of PromPulse under the Aquelity brand.
Please read these Terms carefully, especially the provisions concerning automatic cloud sync, third-party services, paid subscriptions, account restrictions, service availability, liability, and disputes.
When links to these Terms and the PromPulse Privacy Policy are displayed, selecting “Continue,” “Sign in,” “Create account,” or a button with a similar meaning means that you agree to the displayed version of these Terms. Limited guest features are also subject to the provisions that apply to guest use. If you do not agree, do not access or use PromPulse, whether as a guest or through an account.
If you purchase a subscription, the order information displayed at checkout, the PromPulse Refund Policy, and the buyer terms of the merchant of record identified at checkout also apply to that transaction.
1. Scope and Services
- These Terms govern the international version of PromPulse and the related functions, software, updates, maintenance, and support that we provide under the PromPulse name.
- Available functions and supported environments are determined by the product interfaces and documentation then in effect. Guest, free, and paid users may have different limits and benefits.
- We may add, modify, suspend, or discontinue features for product, technical, security, legal, or operational reasons. If a change materially affects an active paid benefit, we will address it under the purchase terms, the Refund Policy, and applicable law.
- A feature-specific rule or promotion made available before you use, claim, or purchase the relevant feature or offer may supplement these Terms. For that feature or offer, the supplemental rule controls to the extent permitted by law.
2. Eligibility
- You must be at least 16 years old to access or use PromPulse, including guest use and account-based services. A higher minimum age applies where required by the law of your location.
- If you are below the age of legal majority where you live, you may use PromPulse only with the involvement of a parent or legal guardian where required by law.
- If you use PromPulse for an organization, you represent that you are authorized to bind that organization to these Terms.
3. Guest Use, Accounts, and Market
- Where available, you may use limited features without signing in. Guest data may be stored mainly on the current device and may be lost if the product is uninstalled, local data is cleared, or the device or storage fails.
- You need an account for cloud sync, cross-device access, paid services, and other account-based functions. Available sign-in methods are those shown in the product for your market.
- You must provide information you are authorized to use and take reasonable steps to protect your sign-in account, verification messages, and signed-in devices.
- You may not sell, rent, transfer, or share a personal account unless PromPulse expressly provides a supported team or sharing feature.
- PromPulse may use different sign-in, agreement, service, and payment arrangements for different account markets. Select your account market accurately before completing registration or sign-in. Once confirmed, the account market cannot be changed by the user. If the market selected on the current page differs from the market already confirmed for the account, the account’s existing market controls.
- You may request account closure through the available product method. Records required for payment, security, legal compliance, or dispute resolution may be retained after closure as permitted by law.
4. License and Acceptable Use
- Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and non-sublicensable right to access and use PromPulse as provided to you.
- You may use PromPulse for lawful personal, educational, research, and commercial work within the limits of your account or plan.
- You must not:
- violate law or another person’s intellectual property, privacy, confidentiality, or other rights;
- attack, disrupt, scan, compromise, or introduce malicious code into PromPulse or connected systems;
- bypass account, market, usage, security, device, or payment restrictions;
- use bots, bulk accounts, or abnormal automation to consume resources or access interfaces not intended for automated use;
- impersonate another person, use unauthorized credentials, commit payment fraud, or abuse refunds; or
- copy, resell, rent, sublicense, or commercially distribute PromPulse itself without permission.
- Open-source components remain subject to their applicable open-source licenses.
5. User Content and Cloud Sync
- “User Content” means content you actively create, edit, collect, import, save, or upload through PromPulse. You retain the rights you lawfully hold in that content.
- You give us a non-exclusive, worldwide, royalty-free permission to host, store, reproduce, transmit, format, display, back up, and otherwise process User Content only as reasonably necessary to provide, secure, sync, restore, and support the functions you use. This permission ends when the relevant purpose and lawful retention period end.
- After you sign in, User Content and preferences within the supported sync scope are automatically synced to the cloud. You do not need to enable cloud sync separately.
- Cloud sync improves availability but cannot guarantee that data will never be delayed, corrupted, or lost. Keep an independent copy of content that is important to you using an available export, snapshot, or backup method.
- You are responsible for ensuring that you have the rights needed to save and use User Content. We may restrict or remove content where reasonably necessary to comply with law, protect rights, or address a material security risk.
6. Third-Party Services and AI
- PromPulse may work with third-party AI services, authentication providers, browser platforms, payment services, and other external services. Those services are independently provided under their own terms and privacy policies unless a product interface expressly states otherwise.
- During an ordinary conversation between you and a third-party AI service, PromPulse does not act as the server-side intermediary and does not automatically upload the conversation to PromPulse merely because you use a page-assistance feature. Content you actively save or submit to PromPulse is handled under these Terms and the Privacy Policy.
- Third-party AI output may be inaccurate, incomplete, outdated, or unsuitable. Review it independently before relying on it, especially for medical, legal, financial, safety, employment, or other high-impact decisions.
- A third party may change its pages, interfaces, rules, or availability without prior notice to us. This may temporarily or permanently affect a related PromPulse feature. We may assess and address the change but do not guarantee that compatibility can always be restored.
- If only a feature offered without charge to both guest and signed-in users becomes unavailable and your purchased benefits remain materially usable, that unavailability alone does not create a refund right, except where mandatory law provides otherwise.
7. Account and Service Measures
- We may use proportionate verification, rate limits, feature restrictions, temporary suspension, content removal, account termination, or preservation of evidence to address unlawful conduct, attacks, malicious automation, account theft, fraud, infringement, or material breaches of these Terms.
- Where immediate action is reasonably necessary for security, legal, or operational reasons, we may act before giving notice. Where legally permitted and reasonably practicable, we will later provide notice and an available review channel.
- If your conduct causes us, another user, or a third party a direct loss for which you are legally responsible, you are responsible for that loss and for reasonable, necessary costs actually incurred in addressing the matter.
8. Paid Subscriptions
- The selected plan, price, currency, applicable taxes, billing period, renewal terms, and other material transaction information shown before payment form the transaction-specific terms of your purchase. The scope and limits of paid access are described on the subscription plan page made available before purchase.
- Where checkout identifies Paddle or another party as the authorized reseller or merchant of record, you purchase the paid service from that party. Its terms govern payment collection, taxes, invoices, recurring charges, cancellation processing, statutory withdrawal, and refunds. We remain responsible for providing the PromPulse paid service described in the subscription plan information made available before purchase.
- A subscription renews automatically for the billing period and amount shown at checkout until cancelled. Recurring billing is authorized only when you complete a checkout that clearly displays the recurring terms and select “Subscribe,” “Pay,” or a button with similar meaning. Agreeing to these Terms when signing in does not by itself authorize a recurring charge.
- You may cancel through the billing or subscription-management method made available to you. Unless a refund, termination, or mandatory law requires otherwise, cancellation stops future renewal and takes effect at the end of the current paid period. Cancellation does not automatically refund a payment already made.
- Completed payments are generally non-refundable. Any exception is governed by the PromPulse Refund Policy, the merchant of record’s applicable rules, and mandatory consumer law.
- If a recurring price increases, we or the merchant of record will provide any notice or renewed authorization required by applicable law before collecting the increased amount.
- Paid access is determined using the final trustworthy transaction and subscription status. Payment failures, refunds, reversals, and chargebacks may cause the related benefits to be adjusted or ended.
9. Privacy
- The PromPulse Privacy Policy explains how we collect, use, store, disclose, transfer, protect, and delete personal data.
- Basic operational measurement needed to operate, secure, understand, and improve PromPulse is described in the Privacy Policy and is not controlled by a separate user analytics switch.
- If we introduce optional analysis of specific AI providers, tools, continuous activity, or individual preferences, it will be governed by a separate notice and choice. We will not use these Terms as consent for an undisclosed new purpose.
10. Intellectual Property
- Except for User Content, third-party content, and open-source components, PromPulse and its software, interfaces, designs, text, graphics, branding, and related materials belong to us or the applicable rights holder.
- These Terms do not transfer ownership of PromPulse or permit you to copy, modify, distribute, sell, or create a competing product from it beyond rights expressly granted by us or applicable law.
- If you believe material made available through PromPulse infringes your rights, email [email protected] with your contact information, evidence of authority, the location of the material, and the action requested.
11. Availability and Changes
- We aim to provide reliable Services, but software and online services cannot be guaranteed to be uninterrupted, error-free, completely secure, or compatible with every device, browser, website, operating system, or third-party service.
- Maintenance, network failures, security incidents, third-party changes, government action, natural disasters, and other circumstances beyond reasonable control may interrupt or limit the Services. We will take reasonable steps to respond and recover based on the circumstances.
- If we stop or materially reduce an active paid benefit that has not been delivered, we will address the effect under the purchase information, Refund Policy, merchant-of-record rules, and applicable law.
- Provisions concerning ownership, lawful retention, liability, disputes, and amounts already due survive termination where their nature requires it.
12. Liability
- To the maximum extent permitted by applicable law, neither party is liable for indirect, incidental, special, punitive, or consequential loss, including loss of profit, revenue, opportunity, or goodwill.
- To the maximum extent permitted by applicable law, our total aggregate liability arising from PromPulse or these Terms will not exceed the greater of the amount you paid for PromPulse during the 12 months before the event giving rise to the claim or USD 100.
- These limitations do not apply to fraud, wilful misconduct, gross negligence, death or personal injury where liability cannot be limited, or any other responsibility that applicable law does not permit us to exclude or limit.
- Nothing in these Terms restricts non-waivable rights or remedies available to you as a consumer under the law that applies to you.
13. Changes to These Terms and Notices
- We may update these Terms to reflect changes in law, security, the Services, or our business model. Each published version will state its effective date.
- We may publish changes that do not materially affect your rights on our website. For a material change, we will provide prominent notice and request renewed acceptance where required by law or appropriate to the change.
- An earlier acceptance is not automatically recorded as acceptance of a materially different version. A completed transaction and rights already accrued remain governed by the terms that applied to them, except where law requires otherwise.
- We may send necessary notices through PromPulse, your account email, our website, the merchant of record, or another reasonable channel. Marketing messages, if any, will be managed separately from necessary service and transaction notices.
14. Governing Law and Disputes
- These Terms are governed by the laws of the People’s Republic of China, excluding conflict-of-laws rules, except where mandatory law in your location applies regardless of this choice.
- You and we may first try to resolve a dispute by contacting the other party with a reasonable description of the issue and requested resolution. This is not a mandatory precondition where applicable law permits you to proceed directly.
- Except where mandatory consumer law gives you the right to bring a claim elsewhere, courts with jurisdiction at our domicile in Shanghai, the People’s Republic of China, have exclusive jurisdiction. This does not prevent you from using a regulator, consumer body, complaint process, or other remedy that mandatory law makes available.
15. General
- These Terms, the Refund Policy where applicable, checkout information, and any applicable feature-specific supplemental terms form the agreement between you and us for the relevant PromPulse services. The Privacy Policy explains how we process personal data and does not by itself form part of that agreement. Merchant-of-record buyer terms form a separate agreement for the relevant transaction.
- If a provision is invalid or unenforceable, it will be limited only to the minimum extent necessary, and the remaining provisions remain effective.
- A delay in enforcing a provision is not a waiver. Section headings are for convenience and do not affect interpretation.
- We may transfer these Terms as part of a merger, restructuring, financing, or transfer of the relevant business, subject to applicable law and any required notice. You may not transfer your account or rights under these Terms without our consent.
- The English version governs the international version of PromPulse unless a country-specific version expressly states otherwise.
16. Contact Us
Service provider: Shanghai Danbohu Network Technology Co., Ltd.
Product: PromPulse
International brand: Aquelity
Website: https://prompulse.ai
Email: [email protected]
